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Logistics Control Center
MSC CRUISES · U.S. CARIBBEAN OPERATIONS
⌘K
Active Shipments
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Total Spend (YTD)
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Attention
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awaiting documents
Critical
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departure < 48h
Departures Today
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10:24:00
ET · —
U.S. Caribbean Team · Active

Shipment Overview

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PO / Cruise Vessel Department Goods Port Days Amount Status AI
Customer service · AI-drafted replies

Inbox

— awaiting
Emails in mailbox
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Urgent / action needed
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Auto-classified by rules
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Languages
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Employees · working hours

Time Clock

Operations · weekly summary

Weekly Report

Operations · management KPIs

Operations · KPIs

Billing · MSC agency-cost reconciliation

MSC Audit · Reconciliation

Warehouse · MSC Cruises USA

Inventory

— items
Total items
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Unique WRs
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Total pieces
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Total quantity
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Locations used
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Warehouse Receipt Part # Description Department Package Pieces Quantity Location Status Entry #
Dispatch · MSC Cruises

Loading Lists

— lists
Total lists
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Drafts
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Dispatched
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Items en route
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Total weight (lb)
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List # Vessel Truck Driver Port Departure Status Items Pallets/Boxes Weight (lb)
Receiving · expected against received

Discrepancy Reports

— reports
Total reports
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Open
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Investigating
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Resolved (mo.)
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Open financial impact
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Report # Source Vessel Reported Reported by Severity Status Lines Variance Impact (USD)
Reconciliation · Per MSC entity

Statement of Account

— per entity
How it works: One statement per MSC entity (P&L, Ocean Cay). Invoices and their credit memos side by side, with the week of the year; payments applied from MSC's remittance advice.
Wk Type Doc # Source / Applied to Date Due Reason / Notes Amount Status Running balance
Billing adjustments · separate document, applied within the SOA

Credit Memos

— credit memos
Total credit memos
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Open (unapplied)
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Applied
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Total credited (USD)
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CM # Applied to invoice Bill To Issue date Due date Reason Status Amount (USD)
Billing approval cycle

Shipment Detail Report

— reports
The billing approval cycle. The SDR is the primary doc that goes to MSC for approval BEFORE we can invoice. All ADS service codes are pre-loaded — operator only modifies qty. PON arrives FROM MSC after approval — not entered by us.
1. Map services → 2. Send Excel to MSC (Thu) → 3. Variables added (Mon) → 4. MSC issues PO → 5. Generate Invoice
Total SDRs
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Awaiting MSC
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PO received
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Closed (invoiced)
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Pending value (USD)
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SDR # GWX Source LL Vessel Sent to MSC Status PON Lines used Total (USD)
Accounting · Invoices · ADS rate card

Invoices

— invoices
Total invoices
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Not sent
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Awaiting payment
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Paid
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Owed by MSC
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Invoice # Vessel PON Issued by Status Lines Subtotal Fuel Total (USD)
Scan workflow · warehouse and ship reconciliation

Barcoding

Live scanner
Live scanning. Receiving (warehouse intake), Picking (pull for a Loading List) and Loading (onto truck) scan against the live backend and reconcile in real time. Gangway (MSC ship-side receive) needs MSC IT access and is not available yet.
LIVE
Scanner · Receiving
READY
SCAN TARGET
▌ ▌▌ ▌ ▌▌▌ ▌▌ ▌ ▌▌▌ ▌ ▌▌
Last scan result
No scans yet. Scan or type a barcode above.
Session scan history
0 scans
No scans yet this session
Inventory · watchlist

Inventory Alerts

Operations · in-transit loads

Truck Tracking

New pick task
Select inventory + set required qty
Build Loading List · MSC format
Step 1 · Pick inventory items
WRPartDescriptionDeptPcsQtyLocationX-dock
Step 2 · Truck + vessel info
Selected so far
Items0
Pallets0
Boxes0
Total qty0
Weight0 lb
Truck loading
Truck length
53 ft (dry)
Max payload
45,000 lb
Current weight
0 lb
Capacity used
0%
Send the Loading List and Cargo Release for sign-off at the ship. Pallets ≤ 2,000 lb each.
Shipment · 3 documents (Loading List + Cargo Release + Delivery Order)
File Discrepancy Report · MSC variance form
Step 1 · Source: loading list, GWX or warehouse receipt
Step 2 · Flag per-line variances
Step 3 · Report metadata
Variance summary
Flagged lines0
Total qty variance0
Est. financial impact$0
Auto-severity—
Discrepancies are reported within 24 h of vessel receiving; each links back to its Loading List.
Discrepancy Report preview
Issue Credit Memo · separate document applied to existing invoice
The due date is inherited from this invoice (not calculated)
Typically full amount of related invoice
The credit memo is shown next to its invoice in the SOA
Credit Memo preview
New Shipment Detail Report · all ADS service codes pre-loaded
Step 1 · Service codes (all 20 pre-loaded — set qty per actual usage)
ADS Code Service description Qty Rate (USD) Line total
+ Variables (post-weekend modifications)
On Mondays we send variables — waiting time, accessorial, weekend services. Bump qty on relevant lines above, or notes here.
Step 2 · Shipment metadata
Charges summary
Lines used (qty > 0)0
Trucking subtotal$0.00
Container subtotal$0.00
Fuel surcharge 15%$0.00
Quoted TOTAL$0.00
This report goes to MSC PL Finance for approval. They return a PON which unlocks invoice generation.
Shipment Detail Report preview
New Invoice · ADS rate card billing
Step 1 · Source loading list or GWX (optional)
Auto-populate billing lines from a Loading List, or build manually. Hard rule: No PO, no service — invoice requires PON.
Step 2 · Billing lines (ADS codes × qty × rate)
Service (name or ADS code) Service description Qty Rate (USD) Line total
Service provider costs · internal, not on the invoice
Step 3 · Invoice metadata
Changes weekly — the last invoice's FSC is filled in; 0 for none.
Invoice totals
Billing lines0
Subtotal$0.00
Fuel surcharge$0.00
TOTAL DUE$0.00
Providers' costs (internal)$0.00
Profit (internal)$0.00
MSC PO → invoice. No PO, no service.
Invoice preview
Add Inventory Item
The warehouse receipt the goods came in on, e.g. WR-2026-0001
MSC part code (S1xxxxxx or P0xxxxxx)
MSC PON — required before service per "No PO, no service" rule
Number of physical units (boxes or pallets)
Total item count across all pieces
Format: R{rack}-{column}-{position}, e.g. R2-A-2 or R10-A-15M
Customs entry reference (optional, format 9Q4-XXXXXX-X)
Pallets capped at 2,000 lb (FT operational rule)
All fields with * are required. MSC reconciliation needs WR, Part, Desc, Package, Pieces, Quantity, Location.
Move item to new location
Updates inventory location + logs the move in movement history
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Bulk import inventory · from Magaya export
Paste CSV or drop a file. Headers required (Warehouse Receipt, Part Number, etc.) Andrea's weekly Friday workflow — eliminates manual entry per item.
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Drop CSV file here
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— or paste CSV below —
Expected columns: Warehouse Receipt · Part Number · Description · Department · Package · Pieces · Quantity · Location · Entry Number (optional). Header row required.
Paste CSV or drop a file to preview.